Frequently Asked Questions
Our FAQ section covers everything you need to know about our labels, from custom designs to ordering and delivery.
If you don’t find what you’re looking for below, don’t worry—our team is always happy to help. Feel free to reach out to us directly for support.
FAQ: Frequently Asked Questions
Do you produce labels in-house? +
Yes. All our products are produced in-house to ensure best prices and our usual uncompromising quality.
Do you have a price list / catalogue? +
No. Due to the endless combinations of colours, finishes, materials, processes, shapes & sizes it is impossible to publish a price list. Our expert team will work with you to guide your through the design & print process to provide the most economical, functional and distinct labels and tags to suit your requirements.
Do You Provide a VAT Invoice? +
Yes, a VAT receipt will be provided on the day of despatch.
Do you supply labels outside the UK? +
Yes. We supply labels and tags to all corner of the globe. Please indicate your delivery country when submitting your enquiry and we will calculate carriage rates when providing our quotation.
Will I receive a label proof to sign off before you print the labels? +
Yes. Before proceeding to production we will email you with a design proof for your approval.
What materials do you print on? +
We stock a huge range of materials from papers to vinyls and also specialist materials. For more information on our stock materials check out our material data sheets or contact us today to discuss your requirements.
Can you hold stock of annual orders? +
Yes. For large quantities of labels we can hold your products in our warehouse for call-offs throughout the year. You will only be invoiced when you call off the labels.
How do I pay? +
Our accounts department accept payment via bank transfer, and all major credit / debit cards (including American Express). Should you wish to open an account with us please complete our Credit Account Application form.
Is VAT included in the price? +
No. All prices quoted are subject to the addition of VAT at the current rate.
Are you ISO:9001 Certified? +
Yes we are ISO:9001 Certified. You can download a copy of our certificate by clicking below.
Download CertificateI can't find what I want? +
We can only display a fraction of our previous work and print solutions on our website to give an indication of shapes / sizes / colours. If you can't find what you are looking for please contact us today and we will do our best to help you with your requirements.
